Who We Are

Leave the mess to us, we love to clean

At the heart of Cleaning Star is our genuine love for cleaning. We are passionate team that provides commercial and domestic cleaning services. With over 27 years of cleaning experience, we have thousands of satisfied customers.

We have experience

27 years of cleaning experience, we have thousands of satisfied customers

We sincerely care

We take pride in carefully cleaning and maintaining your Office

We are thinkers

We have developed our unique Quality Program for many of our commercial clients

We are certified

We are fully certified and trained cleaning professionals

We do background checks

We do thorough background checks on a each team member

Our story

Cleaning Star was officially founded in 2005, but we’ve been on the job since 1997 and loving it.

At Cleaning Star we are your trusted cleaning professionals. We take pride in carefully cleaning and maintaining - whether it is Commercial, Strata or Residential.

For your peace of mind, we hold public liability insurance for $10 million. In addition, we are serious about keeping our education up-to-date. We regularly take courses in occupational health and safety whenever necessary to be current with new standards and (ideas- delete) legislation.

Qualifications

At Cleaning Star we are fully certified and trained Cleaning Professionals. We take time and invest in cleaning education for all our employees.

TAFE Certificate II in Asset Maintenance - Cleaning Operations

We used wide range of cleaning equipment and learned cleaning techniques to the high level of professionalism and technical proficiency demanded by today’s modern cleaning contractors.

Woolsafe Accredited Cleaner

We are WoolSafe Approved Service Provider, we know the ways in which wool carpet and rugs should be maintained.

Institute of Inspection, Cleaning and Restoration (IICRC)- Carpet Cleaning

We used wide range of cleaning equipment and learned cleaning techniques to the high level of professionalism and technical proficiency demanded by today’s modern cleaning contractors.

Woolsafe Accredited Cleaner

We are WoolSafe Approved Service Provider, we know the ways in which wool carpet and rugs should be maintained.

ITI- Complete Find Fabrics and Leather Care

We used wide range of cleaning equipment and learned cleaning techniques to the high level of professionalism and technical proficiency demanded by today’s modern cleaning contractors.

Occupational Health & Safety (OH&S) certificate

We are WoolSafe Approved Service Provider, we know the ways in which wool carpet and rugs should be maintained.

Quality Assurance Guarantees You Enjoy An Unforgettable Customer Service Experience

Unfortunately, there are no National nor State licensing or standards for the cleaning industry, which is why we create our own high standards and criteria to ensure the quality and consistency you can only get from Cleaning Star.

Our unique Quality Program that makes us the industry leaders consists of Periodic Service Reviews – we will meet with you to review your evaluation of our services Quality Control Inspections – we randomly visit job sites to perform a thorough review of the work our staff does in your establishment or residence Ongoing customer feedback requests – never hesitate to raise an issue with us! If there is a problem, we cannot solve it if we don’t know about it!

In addition, we continuously perform spot-checks to ensure that our high standards and expectations are being met. When you hire Cleaning Star you hire the best. The Cleaning Star name means consistent quality you can count on.

We developed our unique Quality Assurance Program to ensure our customers enjoy a level of customer service that surpasses anything else in the industry.

  • Public Service Reviews – we will always be in regular contact with you so you have the opportunity to review our service.
  • Quality Control Inspections – we randomly visit job sites to perform a thorough review or the work our staff does in your establishment or residence.
  • Ongoing customer feedback requests – never hesitate to raise an issue with us! If there is a problem, we cannot solve it if we don’t know about it!

In addition, we continuously perform spot-checks to ensure that our high standards and expectations are being met.

Why? Because your complete satisfaction is what matters most to us.

If you have any questions or would like to suggest a way we can better serve you, please call or write us.

Our Cleaners

At Cleaning Star, we are fully certified and trained cleaning professionals.

Only the best cleaners make the Cleaning Star team where they are carefully trained to offer the high level of service expected from Cleaning Star. They are experts in the latest technology to offer our clients the best service possible on a variety of premises.

Training Checklist

We take time and invest in cleaning education for all our employees. The practical side of Cleaning Services is one aspect but we truly believe that formal education is a must for All Cleaners.

We continually enhance their training to keep them current on all new developments and techniques in the trade; many of our staff have been with us for a long time.

We are owned, operated, and staffed by Australians and we perform a thorough security screening for every new employee. We then partner them with experienced personnel who can train and mentor them. We monitor their progress and evaluate them periodically.

Not only do you get the best cleaners but they look professional when they arrive at your site.

Professional cleaners and old, dirty cars do not go together. No cleaners working out of run-down personal vehicles at your site with Cleaning Star. Our cars look good in front of your business. We show up in our professionally sign written vehicles that we wash at least once per week.

All our staff members wear clean company, T-Shirts designed in company colours with Cleaning Star logo and a phone number.

Cleaning Star professionals make your site look great and look good doing it.

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