When disaster strikes, we're ready. Flooding, fire damage, biohazard, hoarding, trauma — Cleaning Star's emergency team responds across all Melbourne suburbs, 24 hours a day, 7 days a week. From just $200.
Emergencies don't wait for business hours — and neither do we. Whether you're dealing with flood damage after a burst pipe, fire and smoke residue, a biohazard situation, an unexpected trauma scene, or an urgent pre-inspection clean, Cleaning Star's emergency team is on call every hour of every day across all Melbourne suburbs.
Our rapid response team arrives with full industrial-grade equipment and specialist products to handle the most challenging emergency scenarios safely, professionally, and discreetly. We work quickly to restore your property and your peace of mind. View our full cleaning services Melbourne or contact us any time — we're always ready.
Our specialist emergency cleaning teams are trained, certified, and equipped for Melbourne's most urgent and complex cleaning scenarios.
Burst pipes, storm flooding, appliance leaks — our water damage team extracts standing water, dries structural surfaces, and prevents mould growth before secondary damage sets in.
Fire and smoke damage requires specialist restoration cleaning. We remove soot, smoke residue, and odour from all surfaces using specialist chemical treatments and air scrubbing equipment.
Biohazard situations require licensed, certified technicians in full PPE. We handle trauma scenes, blood spills, and biohazard situations with complete discretion, compliance, and care for all involved.
Hoarding and deceased estate cleanouts require a compassionate, professional approach. Our experienced team handles the full clearout and deep clean with sensitivity, speed, and zero judgement.
Inspection tomorrow and the property isn't ready? Our urgent pre-inspection team mobilises fast — delivering a thorough, professional clean in time for your property manager, agent, or buyer inspection.
Builders dust, plaster residue, paint overspray, and construction debris — our post-construction cleaning team delivers a thorough final clean so your property is move-in ready on schedule.
When the unexpected happens, you need a team you can trust completely. Cleaning Star's emergency specialists are certified, insured, and experienced in Melbourne's most demanding scenarios.
No hidden fees, no after-hours surcharges. All pricing is upfront and fixed — you'll know the cost before we start work.
All prices include labour, equipment, and specialist products. No after-hours or weekend surcharge. Final pricing confirmed before work begins — no surprises.
Yes — absolutely. Our emergency line is answered by a real person at any hour, any day of the year. We do not use voicemail for emergency calls. When you call 0484 042 336, someone from our team picks up immediately and dispatches help right away.
No. Unlike many Melbourne cleaning companies, Cleaning Star does not charge extra for after-hours, overnight, or weekend emergency callouts. The price we quote is the price you pay — any time of day or night.
Yes. Our biohazard and trauma cleaning technicians hold the required certifications and training for safely handling blood, bodily fluids, and hazardous waste. We comply with all relevant Victorian workplace health and safety regulations and carry full documentation.
Our average emergency response time across Greater Melbourne is under 2 hours. Response time depends on your location and the time of your call. Inner Melbourne suburbs are typically reached within 60–90 minutes; outer suburban areas within 90–120 minutes.
Yes. We work with all major Australian insurance companies and can provide full documentation, itemised quotes, and completion reports for emergency cleaning claims. We can liaise directly with your insurer or loss adjuster to simplify your claim process.
Absolutely. We treat every emergency situation — particularly trauma, hoarding, and deceased estate — with complete discretion, professionalism, and compassion. Our team arrives in unmarked vehicles if requested and works sensitively at all times.
Call our emergency line — answered immediately, 24 hours a day, 7 days a week. No voicemail. No waiting.
